"Your daily focus will center around three main pillars:

• Acquisition & Intake: Actively bringing in and onboarding new cases through platforms and other means.
• Pipeline Management: Monitoring progress, following up on next steps, and keeping the case moving forward to Beulah Home Care.
• Final Resolution: Wrapping up all loose ends and ensuring a clean, successful closure with client and Beulah Home Care Staf

• Oversee the intake process for all new clients, ensuring timely and accurate eligibility verification and service set up.
• Receive and review referrals for new clients, verifying eligibility for waiver services and confirming active service authorizations with the relevant county.
• Conduct intake assessments to gather comprehensive information about the client’s care needs, medical history preferences and support network.
• Coordinate with the family, county coordinator and medical providers to complete all required intake documentation within the timeframe specified by DODD, Medicaid, Medicare, Private Insurance.
•  Ensure all intake documentation is filed accurately in the client's record prior to the first service delivery date.
• Attend county-level team meetings or care conferences for assigned clients as required.
• Serve as the primary point of escalation for any service delivery issues, disputes or authorization delays affecting clients.
• Follow all Standard Operating Procedures pertaining to Beulah Home Care LLC and comply with all applicable federal and Ohio state regulations.